Cancellation Policy
Burke & Black Cancellation Policy
Grazing tables over 30 ppl, any events requiring event staff, bars, and/or onsite setups for more than ___ ppl
$500 deposit to confirm the date
Signed Contract
Final guest count and 50% payment due 1 week prior to the event
Final payment is due 7 days post-event
Deposit is refundable if cancelled 14-days or more prior to the event
Cancellations within 7-14 days of the event will receive back 50% of the total deposit
Cancellations within 7 days deposit is non-refundable
Cancellations within 48 hours will be also charged 20% of the invoice total
Invoice is due in total 7 days prior to the event
Any invoice past due more than 7 days will incur a 5% late fee
All cancellation fees will be waived if they reschedule and keep the rescheduled date
Grazing tables under 30, board/box orders over $1000 that are invoiced through us
$100 deposit to secure the date
Signed Contract
Cancellation within 7-14 days of the event they will receive back 50% of the total deposit
Cancellations made under 7 days deposit are non-refundable.
Cancellation within 48 hours will be also charged 20% of the total invoice
All cancellation fees will be waived if they reschedule and keep the rescheduled date
Invoice is due in total 7 days prior to the event
Any invoice past due more than 7 days will incur a 5% late fee
General cancellation, orders made through the website
Orders under $500 can be cancelled up to 24 hours prior to delivery or pick-up at no charge
Orders over $500 cancelled within 24 hours of delivery or pickup will incur a $10 charge.
There is no fee to reschedule delivery or pickup to a later date as long as the new date is honoured
Orders over $500 can be cancelled up to 48 hours prior to delivery or pickup at no charge
Orders over $500 cancelled within 24 hours of delivery or pickup will incur a $25 charge
There is no fee to reschedule
There is a $10 re-delivery fee, and $25 for remaking the order. No charge to pick up the order
- Private Event 5-30 ppl
$50 deposit to confirm the date
Deposits are applied toward the total bill
Cancellations must be made within 48 hours or the deposit is forfeited
Reservations can be rescheduled at no additional charge
- Payment is due in full at the time of the event
*NOTE
3% will be withheld from all full refunds to cover the cost of credit card processing fees
Deposits are applied towards the total cost