Cancellation Policy

Burke & Black Cancellation Policy

• Grazing tables over 30 ppl, any events requiring event staff, bars, and/or onsite setups for more than ___ ppl
  

  • $500 deposit to confirm the date

  • Signed Contract

  • Final guest count and 50% payment due 1 week prior to the event

  • Final payment is due 7 days post-event

  • Deposit is refundable if cancelled 14-days or more prior to the event

  • Cancellations within 7-14 days of the event will receive back 50% of the total deposit

  • Cancellations within 7 days deposit is non-refundable

  • Cancellations within 48 hours will be also charged 20% of the invoice total

  • Invoice is due in total 7 days prior to the event

  • Any invoice past due more than 7 days will incur a 5% late fee

  • All cancellation fees will be waived if they reschedule and keep the rescheduled date

• Grazing tables under 30, board/box orders over $1000 that are invoiced through us
  

  • $100 deposit to secure the date

  • Signed Contract

  • Cancellation within 7-14 days of the event they will receive back 50% of the total deposit

  • Cancellations made under 7 days deposit are non-refundable.

  •  Cancellation within 48 hours will be also charged 20% of the total invoice

  • All cancellation fees will be waived if they reschedule and keep the rescheduled date

  • Invoice is due in total 7 days prior to the event

  • Any invoice past due more than 7 days will incur a 5% late fee

• General cancellation, orders made through the website
  

  • Orders under $500 can be cancelled up to 24 hours prior to delivery or pick-up at no charge

  • Orders over $500 cancelled within 24 hours of delivery or pickup will incur a $10 charge.

  • There is no fee to reschedule delivery or pickup to a later date as long as the new date is honoured

  • Orders over $500 can be cancelled up to 48 hours prior to delivery or pickup at no charge

  • Orders over $500 cancelled within 24 hours of delivery or pickup will incur a $25 charge

  • There is no fee to reschedule

  • There is a $10 re-delivery fee, and $25 for remaking the order. No charge to pick up the order
    
    

• Private Event 5-30 ppl
  
  

  • $50 deposit to confirm the date

  • Deposits are applied toward the total bill

  • Cancellations must be made within 48 hours or the deposit is forfeited

  • Reservations can be rescheduled at no additional charge

  • Payment is due in full at the time of the event

*NOTE
3% will be withheld from all full refunds to cover the cost of credit card processing fees

Deposits are applied towards the total cost