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Burke & Black Cancellation Policy

  • Grazing tables over 30 ppl, any events requiring event staff, bars, and/or onsite setups for more than ___ ppl

    • $500 deposit to confirm the date

    • Signed Contract

    • Final guest count and 50% payment due 1 week prior to the event

    • Final payment is due 7 days post-event

    • Deposit is refundable if cancelled 14-days or more prior to the event

    • Cancellations within 7-14 days of the event will receive back 50% of the total deposit

    • Cancellations within 7 days deposit is non-refundable

    • Cancellations within 48 hours will be also charged 20% of the invoice total

    • Invoice is due in total 7 days prior to the event

    • Any invoice past due more than 7 days will incur a 5% late fee

    • All cancellation fees will be waived if they reschedule and keep the rescheduled date


  • Grazing tables under 30, board/box orders over $1000 that are invoiced through us

    • $100 deposit to secure the date

    • Signed Contract

    • Cancellation within 7-14 days of the event they will receive back 50% of the total deposit

    • Cancellations made under 7 days deposit are non-refundable.

    •  Cancellation within 48 hours will be also charged 20% of the total invoice

    • All cancellation fees will be waived if they reschedule and keep the rescheduled date

    • Invoice is due in total 7 days prior to the event

    • Any invoice past due more than 7 days will incur a 5% late fee


  • General cancellation, orders made through the website

    • Orders under $500 can be cancelled up to 24 hours prior to delivery or pick-up at no charge

    • Orders over $500 cancelled within 24 hours of delivery or pickup will incur a $10 charge.

    • There is no fee to reschedule delivery or pickup to a later date as long as the new date is honoured

    • Orders over $500 can be cancelled up to 48 hours prior to delivery or pickup at no charge

    • Orders over $500 cancelled within 24 hours of delivery or pickup will incur a $25 charge

    • There is no fee to reschedule

    • There is a $10 re-delivery fee, and $25 for remaking the order. No charge to pick up the order


*NOTE

  • 3% will be withheld from all full refunds to cover the cost of credit card processing fees

  • Deposits are applied towards the total cost